
Overall is was an amazing experience. It was reassuring to work with professionals who were helpful, very responsive, friendly, knowledgeable, and patient —especially when making such an important decision. We felt supported and informed throughout the entire process. We will recommend Tartan to friends and family 110%
The preparedness stuff shows and willingness to answer all my questions at any point in time also the willingness to help and go above and beyond in some cases it is very, very appreciated. we also found that Tartan had a unique touch in building this home, which makes it very grateful for us to be living in this home.
Overall customer service experience has been perfect.
The living room
The finishing materials are excellent.
floor outline and the finished basement
Everything from purchase to customer service has been great so far. Melissa’s been great and proactive in scheduling any warranty item appointments and follow ups. We recommend tartan to our friends all the time. We will consider tartan first whenever we will look to upsize
The items to be fixed that were identified at the time of Pre Delivery Inspection were not fixed at the time of closing.
So far so good. Whenever I write to my customer rep Melissa, I get a very prompt response. No major issue with the home yet. I look forward to ongoing association. I will definitely recommend Tartan to my friends.
Very spacious, windows are very good for the weather. All in very good
It went very smooth for everything, since closing to now
We love our new home. The quality of the build and finishes are great and we’re happier than we would have imagined. Customer service was great, from our first meeting with Ginette at the sales office to our last meeting with Randy regarding warranty items.