Warranty

*With the continued events of COVID-19 Alquinn Homes in partnership with Master Craftsman Warranty has put a comprehensive COVID home access strategy in place for all warranty appointments. Our clients, staff and trades health continue to be our top priority. This comprehensive strategy will continue to ensure work can be completed in an efficient manner. For all warranty work please contact MCW directly. Thank you for patience and stay safe.*

Alquinn Homes has partnered with Master Craftsman Warranty to provide service and warranty solutions to its clients for the first year in their new home. Master Craftsman has almost 40 years experience in providing warranty and service solutions to the homebuilding industry.

After taking possession of your new Alquinn Home, Master Craftsman will be your first-year service and warranty provider. They will contact you directly to provide you with an orientation of what to expect during this first year of ownership. They will also be your sole point of contact for any questions, concerns or warranty/service items that you may have in your home.

Every homeowner must complete a Warranty Appointment Form for all general warranty inquires, 6-month warranty request and one-year warranty request. Once this service request is received by Master Craftsman, their warranty service department will contact you directly to arrange an appointment.

The type of information provided on this form will determine whether an inspection will be required prior to scheduling a service technician or if trades can be scheduled for the appointment. Photographs are very helpful to determine if further inspection or other trades may be required.